HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?
For orders shipped to the ASIA, an expected delivery time of 3-5 business days applies. For orders shipped to Euro, an expected delivery time of 3-7 business days applies. For non-Europe country, an expected delivery time of 5-8 business days applies.
The delivery time depends on the country, as well as the location. The expected delivery time in business days, as mentioned in the advertisement of the product, differs per shipping country. In the tracking info, that you receive as soon as the parcel will leave the ALLY DENOVO warehouse, an indicated delivery time is shown.
WHERE CAN I FIND THE STATUS OF MY ORDER?
When your order is shipped, you will receive an email with the track and trace data. The expected delivery time, is mentioned in ‘working days’, which means that weekends and national holidays should not be taken into account.
ARE THERE ANY SHIPMENT COSTS?
ALLY DENOVO offers free shipment on all watches to consumers, to the countries that can be selected as delivery countries on the website.
TO WHICH COUNTRIES DO YOU SHIP?
ALLY DENOVO offers free world wide shipping on all watches to consumers. In case you do not manage to place an order to your preferred delivery address, please contact us at [email protected]
CAN I PICK UP MY ORDER AT THE WAREHOUSE OR AT THE ALLY DENOVO OFFICES?
No, that is unfortunately not possible. We do not keep any stock at our offices and the warehouse.